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Tim Ferriss · 2022-07-13 · 2h 00m

Luis von Ahn, Co-Founder of Duolingo — How to Be (Truly) Mission-Driven, 10x Growth, and More

Duolingo's CEO on monetizing free education, metric-based teams, going public, catching cheaters, and expanding beyond languages.

Luis von Ahn, Co-Founder of Duolingo — How to Be (Truly) Mission-Driven, 10x Growth, and More
The guest

Luis von Ahn — Co-founder and CEO of Duolingo, pioneer of crowdsourcing, co-inventor of CAPTCHA/reCAPTCHA, MacArthur Fellow, and consulting professor at Carnegie Mellon University.

The gist

Tim Ferriss reconnects with Luis von Ahn for an update on how Duolingo grew from roughly 60 employees in 2016 to about 600 and went from a VC-funded private company to a publicly traded one. They dig into how the company finally solved monetization with a freemium ad-plus-subscription model while keeping the product free for 97% of users, and how mission alignment with long-term business success drives most decisions. Luis explains Duolingo's unusual 'metric-based teams' org structure, his evolution from micromanager to manager of managers, and what he learned from hiring a CFO and taking the company public. The conversation also covers new products (Duolingo ABC literacy app, a math app, and the Duolingo English Test), how they catch cheaters on remote testing, plus personal habits and his closing plea about corruption in Guatemala.

Big reveals

  • A Google Capital partner, Leila Sturdy, took Luis to Kelly's Bar and gave him enough drinks to make him promise to figure out monetization within six months, warning there was 'no bigger fool' left to raise money from at a higher valuation with zero revenue.
  • Duolingo landed on a freemium model (ads after lessons plus an ad-free paid subscription) that scaled to hundreds of millions in revenue and powered its IPO, while keeping the app free.
  • Duolingo's first monetization attempt was crowdsourced translation: learners translated CNN and BuzzFeed articles, but Luis killed it around 2013 because translation is a race-to-the-bottom business that distracted from teaching.
  • Duolingo runs 'metric-based teams' rather than feature-based teams, where each team owns a single daily metric (like time spent learning) that must increase every quarter via hundreds of A/B tests.
  • Luis argues forcing everyone to pay would 10x revenue in a single quarter but stifle the word-of-mouth growth that drives the business, so keeping it free is the long-term revenue-maximizing choice.
  • Board member Bing Gordon casually planted the idea of going public ('yeah, why not'), which clicked for Luis once the company was roughly breaking even.
  • Duolingo is expanding beyond languages into the Duolingo ABC literacy app for kids, an elementary-school math app, and the Duolingo English Test standardized proficiency exam.
  • Duolingo prevents cheating on its English test using front-facing cameras, AI gaze tracking, ambient-noise recording, and computer lockdown, and red-teams the system by paying people to try to cheat.

Things worth remembering

  • The Duolingo owl is green because co-founder Severin Hacker said the one thing he cared about was that he hates the color green, so they made it the brand's main color as a joke.
  • About 97% of Duolingo's active users use it for free, yet Duolingo is both the most downloaded and the top-grossing app in the education category.
  • Korean is Duolingo's fourth most-learned language for English speakers, driven largely by K-pop and Korean TV shows on Netflix.
  • Only about 1% of Duolingo's active users are learning Chinese, far fewer than expected, largely because Mandarin is perceived as very hard to learn.
  • In the US, 80% of Duolingo users were not learning a language before the app, meaning Duolingo is growing the market rather than just capturing existing learners.
  • Duolingo has more than 1.5 million daily active users with streaks longer than a year, meaning they have not missed a single day in 12+ months.
  • Luis credits strength training with personal trainer Gary (former Pittsburgh Steelers strength coach) since 2017, training three times a week, for eliminating his aches and pains.
  • Luis recommends the TOTO Neorest NX1 Japanese toilet, while Tim suggests a cheaper TOTO Washlet seat as a few-hundred-dollar alternative.
  • A Duolingo San Francisco billboard reading roughly 'work in tech, own a house, move to Pittsburgh' successfully recruited employees, since Pittsburgh tech salaries match Silicon Valley but housing is far cheaper.
  • The Duolingo English Test is accepted by about 4,200 academic programs worldwide (including MIT and Stanford) as proof of English proficiency.

Recommended in this episode

Books, products and media the guest or host genuinely endorsed here — with the buy link.

Affiliate link — we may earn a commission at no extra cost to you.

Guest’s ownProduct

Duolingo

Duolingo (inferred)

“he's currently the co-founder and ceo of duolingo a language learning platform created to bring free language education to the world” — Luis von Ahn 00:01:34
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Google

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“i want to mention an article for folks it's very short that they might find interesting it's called the top idea in your mind it's by polygram” — Tim Ferriss 00:18:37
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High Output Management

Andy Grove

“one book that i really liked and we make all managers read it at duolingo is it's an oldie but a really good one is high output management by andy grove” — Luis von Ahn 00:47:01
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Oral-B iO electric toothbrush

Oral-B

“easy yeah easy an electric toothbrush ah i got the oral b io this changes your life i mean it just you can't go back” — Luis von Ahn 00:54:16
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TOTO Neorest NX1 toilet

TOTO

“yes it's called neorest neo rest toto neo rest and it is hold on it is a specific one total nearest nx1” — Luis von Ahn 00:56:50
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TOTO Washlet seat

TOTO

“i was given as a gift a washlet toto seat so it effectively replaces your toilet seat on your pre-existing toilet and it's a few hundred dollars” — Tim Ferriss 00:58:25
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Guest’s ownProduct

Duolingo ABC

Duolingo

“it's dual lingo abc that teaches kids when we were working on it we thought kids three to six turns out kids get there's like a downward pressure for learning” — Luis von Ahn 01:33:39
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Guest’s ownProduct

Duolingo English Test

Duolingo

“it's called the duolingo english test so what it is is a standardized english proficiency exam so basically you go there you take a test for call it 30 minutes” — Luis von Ahn 01:39:18
Find it on Amazon
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“there's a book called built to sell i think the author's name is john warlow and if someone wants to improve their own business” — Tim Ferriss 01:27:23
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