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Tim Ferriss · 2021-12-01 · 1h 59m

Andrew Chen — Growth Secrets from Uber, Exploring the Metaverse, Startup Investing, and More

Andreessen Horowitz GP Andrew Chen unpacks growth, network effects, the metaverse, and modern startup investing with Tim Ferriss.

Andrew Chen — Growth Secrets from Uber, Exploring the Metaverse, Startup Investing, and More
The guest

Andrew Chen — Andrew Chen is a general partner at Andreessen Horowitz investing in consumer technology, marketplaces, gaming, and entertainment. He is a prolific writer on growth and mobile metrics, a Reforge instructor, and author of 'The Cold Start Problem'.

The gist

Tim Ferriss reconnects with longtime friend Andrew Chen for a wide-ranging conversation that begins with century-old advertising and copywriting lessons and traces Chen's accidental blogging habit into a career built on writing about growth. They dig into 'growth hacking,' the cold start problem, and the idiosyncratic early-growth stories behind companies like Tinder, Twitch, Slack, Dropbox, and Uber. The discussion moves into gaming, social networks, Roblox, and the metaverse, exploring how web3, NFTs, and creator ownership could reshape virtual economies. Chen also breaks down the math of network effects (and why Metcalfe's law is wrong), how strategy and metrics interact, and what makes a strong growth founder. The episode closes on modern startup investing, the creator economy, and the durability of owning your email list.

Big reveals

  • Tinder solved its cold start problem by throwing a sponsored USC birthday party with a bouncer who required guests to install the app, seeding hundreds of users overnight.
  • Twitch was a pivot from Justin.tv, narrowing to gaming (then only about 5% of usage) and shifting focus from viewers to letting creators monetize.
  • Ethereum's Vitalik Buterin was radicalized when Blizzard nerfed his World of Warcraft warlock's Siphon Life spell, teaching him 'the horrors centralized services can bring.'
  • When Chen joined Uber it was adding roughly 3% of the world's population to the app each year, with a permanent guarded 'War Room' on the main floor.
  • Dropbox discovered that documents and spreadsheets retained users far better than photos or movies, leading them to create internal HVA vs LVA (high vs low value active) metrics.
  • Google Plus looked like it had hundreds of millions of users by linking it across Google's homepage, Maps, and YouTube, but almost no one actually used it with each other.
  • Chen argues Metcalfe's law is wrong because networks need a critical mass to function and also suffer overcrowding, spam, and fraud as they grow too large.
  • Chen's favorite founder-vetting question is 'how would you 10x product X?', looking for an underlying model of growth rather than a one-off tactic.

Things worth remembering

  • Claude C. Hopkins, author of 'My Life in Advertising' (written around 1900), invented the mainstream use of coupons to solve a grocery-distribution chicken-and-egg problem.
  • The Michelin Guide was created so a tire company could get France's ~300 car owners to drive more, an early example of content marketing.
  • At Dropbox, Sean Ellis pioneered the 'give space, get space' referral program and coined the term 'growth hacker.'
  • For Twitch, founder Justin Kan once livestreamed his entire life 24/7 via a hat-mounted camera and a backpack laptop multiplexing cellular networks.
  • A LEGO poll of about 3,000 kids found 'YouTuber' was the top desired profession, ahead of teacher, athlete, and musician, with astronaut dead last.
  • Roughly 10 million modern VR units were expected to sell, approximately the same install base as the PlayStation 5.
  • Grand Theft Auto reportedly cost $100-200 million to build and made about $800 million in its first 24 hours.
  • Horsley Bridge data shows that for top-tier VC funds, about half of investments lose money and roughly 1 in 10 or 1 in 20 returns enough to pay for everything else.
  • Austin Allred and Sahil Lavingia put together a $30 million rolling fund almost instantaneously after a few tweets.
  • One operator described a Facebook-page-based business as 'the most profitable McDonald's in the world built on top of an active volcano' because of platform algorithm risk.

Recommended in this episode

Books, products and media the guest or host genuinely endorsed here — with the buy link.

Affiliate link — we may earn a commission at no extra cost to you.

Guest’s ownBook

The Cold Start Problem

Andrew Chen

“he is the author of the cold start problem a book exploring how new startups are launched” — Tim Ferriss 00:01:02
Find it on Amazon
RecommendedBook

Scientific Advertising

Claude C. Hopkins

“i remember having i think it was scientific advertising which was published a few years before this book recommended to me and it was i want to say a public domain and i found it incredibly helpful” — Tim Ferriss 00:02:04
Find it on Amazon
RecommendedBook

Crossing the Chasm

Geoffrey Moore

“i was such a huge fan of his because of crossing the chasm and so he had written this book which you know before lean startup” — Andrew Chen 00:07:16
Find it on Amazon
RecommendedMedia

Masters of Scale

Reid Hoffman

“i would also highly recommend people check out it was an early episode of masters of scale with reid hoffman featuring brian chesky” — Tim Ferriss 01:21:11
Find it on Amazon
Guest’s ownMedia

Five Bullet Friday

Tim Ferriss

“quite a few years ago i decided to focus on five bullet friday in the newsletter which has also become this sort of joy for me” — Tim Ferriss 01:50:17
Find it on Amazon